Privacy
Policy

2. What Data We Collect

We collect minimal information, and only what's necessary to provide our services:

• Contact Form Data: Name, email address, company name, and your message when you submit our contact form
• Booking Information: Name, email, and selected service details when you book through Cal.com
• Payment Information: Processed securely through Stripe — we don't store your payment details
• Website Analytics: Basic traffic data through Cloudflare (no personal tracking)

3. How We Use Your Data

We use your information for legitimate business purposes only:

• To respond to your inquiries and provide requested information
• To schedule and deliver our consulting services
• To process payments for workshops and services
• To send follow-up information related to services you've requested
• To improve our website and services

We do NOT: Sell your data, spam you with irrelevant emails, or share your information with third parties for marketing purposes.

4. Third-Party Services

We use trusted third-party services to operate our business:

• Stripe: Payment processing for workshops and services
• Cal.com: Appointment scheduling and booking
• FormSubmit: Contact form processing and delivery
• Cloudflare: Website hosting, CDN, and security

These services have their own privacy policies and security measures. We've chosen them because they meet our standards for data protection.

6. Data Retention

We keep your data only as long as necessary:

• Contact inquiries: Retained for 2 years to maintain service history
• Client project data: Retained for 3 years for business continuity and support
• Payment records: Retained per Stripe's requirements and tax regulations
• Website analytics: Aggregate data only, no personal identifiers

7. Your Rights

You have complete control over your data:

• Access: Request a copy of what personal data we have about you
• Correction: Ask us to update incorrect or incomplete information
• Deletion: Request removal of your personal data (subject to legal requirements)
• Portability: Get your data in a machine-readable format
• Opt-out: Unsubscribe from any communications at any time

To exercise any of these rights, email us at contact@kustomkinections.com. We'll respond within 30 days.

8. Security

We take data security seriously:

• HTTPS encryption for all website communications
• Secure third-party services with strong privacy policies
• No storage of sensitive payment information
• Regular security updates and monitoring
• Access controls and data minimization practices

While we implement strong security measures, no system is 100% secure. We'll notify you promptly if any data breach affects your information.

10. Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. We'll notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date below.

Continued use of our services after changes indicates your acceptance of the updated policy.

11. Contact Us

Questions about this privacy policy or how we handle your data? We're here to help:

• Email: contact@kustomkinections.com
• Phone: (412) 206-9671

We believe privacy should be clear and straightforward. If something in this policy isn't clear, ask us. We'd rather explain it than leave you guessing.